Add-On Services Emerge as Car Dealers’ Profit Generator – The Wall Street Journal

Add-On Services Emerge as Car Dealers’ Profit Generator – The Wall Street Journal

Car shoppers headed to a dealership are in store for a hard sell on something other than a vehicle. As dealers’ profit margins on new-car sales shrink, they are relying more on selling extended warranties, paint-protection plans and other add-on services pushed by salespeople in the finance office. Dealers also earn a markup for arranging...

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